How Many Sales Did You Lose Today?

Everyday, businesses like yours are losing sales. It might be because of slow follow-up. It might be because your manual processes are leading to missed opportunities.

There is a better way. Discover how to stop losing sales and start closing more deals.

Peter Burgess
Founder

Too Much to Do

You work hard to generate leads and qualify them as prospects.

Then you follow up to turn them into loyal customers.

The problem is it’s often manual, labour intensive and a long process. There’s no guarantee of success.

When you do win a new customer, you probably spend hours drafting up new agreements. Issuing an invoice for the initial deposit. Booking in meetings. Creating project management plans and assets. There must be an easier way.

Sales Process Automation

We now have all the tools and technology you need to automate a lot of the labour-intensive tasks in your sales process. It’s possible to:

  • Be automatically notified of new email enquiries. Direct to the relevant team member via text, email, or Slack
  • Allow customers to make their own bookings and pay for services online - without the need to contact a team member
  • Track and manage all enquiries and bookings via a central "single source of truth" - the CRM or Customer Relationship Management System
  • Remind customers about an upcoming booking via SMS
  • And much, much more.

If it’s part of your sales process, there’s a good chance it can be automated.

Once it’s automated you can relax knowing it will get done.

Once it’s automated you can expect to get more customers from the same amount of marketing and lead generation.

Once it’s automated you can than start optimising to get even better results.

We can show you how to leverage process design and technology to streamline your customer relationship management and automate the manual and repetitive sales tasks in your business. Contact us to learn how.
Receive Expert Sales Process, CRM & Automation Insights Direct to Your Inbox.
Get Access Now!

Our Blueprint

Applying our four stage Sales Process & Technology Blueprint to achieve quick results in your business.

Process Excellence Call
Roadmapping
Implementation
Planning
Implementation
Assurance

Our Services

Sales Process
Design
CRM Selection,
Rollout and Support
Sales Process
Automation
Sales Reporting &
Dashboards

What our customers say

Feedback Rating: 10/10

I wish to express my appreciation for the diligence you have demonstrated with all the work required to organise my CRM system and your ability to adapt to a different variation from what you may typically work on.

Your lateral thinking and processes to make tasks workable has been exceptional. Your willingness to tackle any challenges and your unwavering dedication has not gone unnoticed,  nothing has appeared to be a problem to you. I am very grateful for all you have done.

Your effort will undoubtedly benefit me in the long run by giving me more time to focus on other essential aspects of my business.

Thank you Peter for your outstanding work.. Peter's friendly personality, manner and work standard was exceptional.
Glenda Fagan
Director
Feedback Rating: 10/10

What we most enjoyed - Problem solving and learning and implementing new systems. Seeing process improvements come to life...

The solution took into account the nuances of our business and our people centric ethos.

I felt that Peter took the time and effort to understand our business to ensure the solution implemented was robust and sustainable.
Philip Kennedy
Business Manager & Chief Encouragement Officer (CEO)
Feedback Rating: 10/10

Very supporting and knowledgeable - thank you for the support with our new systems! (Anna)

(Enjoyed) Seeing the process and systems come together... I am a person who loves processes so working with Peter and seeing the office systems come together to be efficient and seamless was exciting.
(Belinda)
Anna Ronald, Belinda Taylor
Feedback Rating: 10/10

We have been working with Peter at Process Culture for over 12 months on a few projects starting from our sale process design and implementation, to CRM onboarding and automations.

We have also worked on our newsletter and landing page integration with Convertkit linking to our CRM.

Its been a pleasure to work with Peter - it feels like he's part of our team just an external piece to us.
Chantelle Beaunom
Feedback rating: 8/10

Working with Peter helped me to clarify my lead acquisition and onboarding processes to help me identify where these processes could be improved and automated to save time and to provide a more consistent client experience.

I gained lots of new ideas about how to make my business more efficient and ultimately save me time.

He has a wide range of knowledge of apps and software available that can be integrated to improve business performance and provided me with in depth training into the CRM package.
Harriet Lammin
Feedback Rating (Linkedin Review)

Peter and I have worked on a number jobs together over the past few years now and I have always enjoyed his approach: articulate, thorough, well-considered, professional and patient.

I couldn't recommend Peter any higher.
John Calabro
Feedback Rating: 10/10

With limited knowledge of current CRM systems, we navigated through our options with Process Culture and the best fit for our business was reached.

Without Peter's guidance, we would have without a doubt missed out on automation features that have now streamlined our marketing approach.
..describe (business systems) in a way that is understandable by non technical participants.. insights are immensely valuable to a leadership team in making strategic, medium to long term decisions.
..all data in one place, tracking and forecasting sales and budgets, monitoring the progress and success of "sales" pitches and campaigns. (CRM) captured all this, and provided a clear view of the process and it's effectiveness.
Suzanne Jones
Peter is always extremely pleasant to work with, is a deep listener and values the importance of all opinions and experiences. Our end product really reflects this... Peter has been excellent at really listening to our goals, ideas, and suggestions, working his magic and turning them into a reality.

We are very lucky to have him on board working on our project.
Excellent comprehensive capable service delivering exactly what we required.

Peter's clarity when explaining scenarios & his ability to reiterate in many different ways to ensure we were fully informed to make the right choices.
Michael Hain
Professional, smart and you deliver!.. speed and the aftersales service.. You deliver on your promise.
Bunmi Ajayi
Not only have I been a happy user of Peter's services myself here in my own business, but I have confidently referred my clients for Pete's support with developing technology workflows.

Peter is an absolute perfectionist, giving people the highest quality outcomes possible, and advising them of improvements to their system along the way. It's a pleasure to work with Peter.
Kerry Anne Nelson
Feedback Rating: 9/10

Peter is really easy to get along with and is very prompt in dealing with questions... We are so glad we adopted Pipedrive.
Karen Lomas
Loading...
DATE POSTED

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec eu ante vel massa blandit lobortis. Phasellus elit nibh, condimentum egestas mi vel, ullamcorper malesuada mauris

POSTED ON
Loading...
DATE POSTED

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec eu ante vel massa blandit lobortis. Phasellus elit nibh, condimentum egestas mi vel, ullamcorper malesuada mauris

POSTED ON
Loading...
DATE POSTED

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec eu ante vel massa blandit lobortis. Phasellus elit nibh, condimentum egestas mi vel, ullamcorper malesuada mauris

POSTED ON
Loading...
DATE POSTED

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec eu ante vel massa blandit lobortis. Phasellus elit nibh, condimentum egestas mi vel, ullamcorper malesuada mauris

POSTED ON
5.0
FROM
4
REVIEWS

Our Technology

Our CRM of choice is Pipedrive and we support both Active Campaign and Convertkit for Marketing Automation. System integration is either custom developed or leveraging Zapier.

Process Culture can integrate your CRM and Marketing systems with a wide range of cloud based and on premises solution.

We recommend the use of Practice Ignition for streamlining proposal management and customer onboarding. We can integrate Practice Ignition with Pipedrive, Google Drive and other services you use in your business.

Case studies